• Organization

For over 40 years, Henrietta Ambulance has proudly served the residents, workers, and commuters within the Town of Henrietta. The organization was formed in 1962 by a group of residents who decided that the ambulance response time from the City of Rochester was too great. At that time, we dispatched ourselves; residents summoned our services by calling 'ED4-2000', our in-house emergency line. Medics were required to have only American Red Cross First Aid Training. In 1965, we handled approximately 400 calls for service.

Today, we are dispatched, along with every other department in Monroe County, by the Monroe County 911 Center. Calls are received over two-way radios and alpha-numeric pagers. Our medics are required to be at least a New York State Emergency Medical Technician; many are certified at the Intermediate, Critical Care, and even Paramedic levels. Today, we have six vehicles and approximately 100 personnel to handle our 4500+ annual calls for service.

Our personnel come from all walks of life. Many people are career EMTs and Paramedics. Other people are nurses, engineers, and even assembly-line workers. Some people have used HVA as a stepping stone to further their careers in Emergency Medicine. Some of our former members are doctors, nurses, helicopter medics, and administrators for large EMS agencies.

We invite and encourage you to familiarize yourself with HVA and the services we provide to the community. You can contact us by telephone or mail, or you can stop by the base and speak with us.

Thank you for your continued support! We look forward to continually providing the best emergency medical care possible for our community.

2008 Operations Department

2008 Board of Directors